Dear Iris customer,
As a valued customer, we wanted to provide an important update regarding Iris. We have decided to shut down the Iris smart home platform and related services effective March 31, 2019. We apologize for any inconvenience this may cause and are committed to providing the resources and support needed as you transition to comparable smart home products.
This letter provides important information on the process and resources available for Iris customers.
PlEASE DO NOT BRING YOUR CONNECTED IRIS DEVICES BACK TO A LOWE’S STORE.
For more information regarding the shutdown of the Iris platform, click here to visit our support article. We appreciate your business and hope you continue to choose Lowe’s for your future smart home and home improvement needs.
Click Here for our Support Article