What’s New in the 2.7 Release

Local Processing enhancements, greater Web UI capabilities and more cellular backup are all in store for users in the 2.7 release. Plus, Santa Tracker is back!

Here’s what’s new in 2.7:

Local Processing for Security & Panic Alarms

Triggered Security & Panic Alarms will now make noise inside the home even if the Smart Hub is disconnected from the internet. Keypads & Sirens paired to your Smart Hub will sound to deter intruders from entering your home. There are a few things to be aware of:

  1. It is best that your Hub is always connected to the internet. If your internet service is unstable; consider purchasing a 4G LTE modem that plugs into your Hub that will keep your Hub connected to the internet via cellular backup service. A $7.99/month fee usually applies, but is waived if you sign up for Professional Monitoring.
  2. As a safety precaution, we will not roll out this Local Processing feature to Hubs whose Security Alarms are Armed (In On or Partial Modes). We will only update your system while it is disarmed.
  3. Places with a NYCE Tilt Sensor or uncertified devices are currently unable to participate in Local Processing. These devices have unique settings that require more development and testing before they are released. However, expect Places with a NYCE Tilt Sensor to receive Local Processing as an update in the upcoming months.

New & Improved Account Creation Flow

New Iris customers will experience a streamlined account creation experience. We are committed to making Iris an easy to use smart home + security solution, and can’t wait to welcome more people to the Iris family!

Access Home & Family and Climate Cards on the Web Portal

Per customer feedback, the Web Portal continues to be a focus of the Iris development team. In this release, customers are now able to manage their thermostats, vents, space heaters, and fans using their Climate card. Customers are also able to see who is home based the status of their Smart/Key Fobs.

Cellular Backup Service Plan Extended to 7 Days of Use/Month

Per customer feedback, we heard that three days (72 hours) of Cellular backup service per month wasn’t enough. We listened, and have extended that limit to 7 days of Cellular backup service per month with no extra cost! Remember, the Cellular Backup Service is included at no cost in the Professional Monitoring Plan.

Bug Fixes & Performance Enhancements

The Iris team continues to allocate time every release cycle to resolve bugs, make performance improvements, and to prepare for future releases.

Have any feedback on this or other releases? Head over to the Community to make your voice heard.

Thank you for choosing Iris!

– The Iris Team